Chapter 1. Getting support


1.1. Getting support

If you experience difficulty with a procedure described in this documentation, visit the Red Hat Customer Portal. Through the Customer Portal, you can:

  • Search or browse through the Red Hat Knowledgebase of technical support articles about Red Hat products.
  • Submit a support case to Red Hat Support.

    Note

    When submitting a support case, it is recommended to provide the following information about your cluster to Red Hat Support to aid in troubleshooting:

    • Data gathered using the oc adm must-gather command
    • The unique cluster ID. Navigate to (?) Help Open Support Case to have the cluster ID autofilled when you submit the case.
  • Access other product documentation.

If you have a suggestion for improving this documentation or have found an error, please submit a Bugzilla report against the OpenShift Container Platform product for the Documentation component. Please provide specific details, such as the section name and OpenShift Container Platform version.

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