10.5.3. Task steps


After the user clicks Start, a series of steps appears that they must perform to complete the quick start.

Follow these general guidelines when writing task steps:

  • Use "Click" for buttons and labels. Use "Select" for checkboxes, radio buttons, and drop-down menus.
  • Use "Click" instead of "Click on"

    • Correct example:

      Click OK.
    • Incorrect example:

      Click on the OK button.
  • Tell users how to navigate between Administrator and Developer perspectives. Even if you think a user might already be in the appropriate perspective, give them instructions on how to get there so that they are definitely where they need to be.

    Examples:

    Enter the Developer perspective: In the main navigation, click the dropdown menu and select Developer.
    Enter the Administrator perspective: In the main navigation, click the dropdown menu and select Admin.
  • Use the "Location, action" structure. Tell a user where to go before telling them what to do.

    • Correct example:

      In the node.js deployment, hover over the icon.
    • Incorrect example:

      Hover over the icon in the node.js deployment.
  • Keep your product terminology capitalization consistent.
  • If you must specify a menu type or list as a dropdown, write "dropdown” as one word without a hyphen.
  • Clearly distinguish between a user action and additional information on product functionality.

    • User action:

      Change the time range of the dashboard by clicking the dropdown menu and selecting time range.
    • Additional information:

      To look at data in a specific time frame, you can change the time range of the dashboard.
  • Avoid directional language, like "In the top-right corner, click the icon". Directional language becomes outdated every time UI layouts change. Also, a direction for desktop users might not be accurate for users with a different screen size. Instead, identify something using its name.

    • Correct example:

      In the navigation menu, click Settings.
    • Incorrect example:

      In the left-hand menu, click Settings.
  • Do not identify items by color alone, like "Click the gray circle". Color identifiers are not useful for sight-limited users, especially colorblind users. Instead, identify an item using its name or copy, like button copy.

    • Correct example:

      The success message indicates a connection.
    • Incorrect example:

      The message with a green icon indicates a connection.
  • Use the second-person point of view, you, consistently:

    • Correct example:

      Set up your environment.
    • Incorrect example:

      Let's set up our environment.
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