5.9. Unlocking user accounts after password failures in IdM


If a user attempts to log in using an incorrect password a certain number of times, Identity Management (IdM) locks the user account, which prevents the user from logging in. For security reasons, IdM does not display any warning message that the user account has been locked. Instead, the CLI prompt might continue asking the user for a password again and again.

IdM automatically unlocks the user account after a specified amount of time has passed. Alternatively, you can unlock the user account manually with the following procedure.

Prerequisites

  • You have obtained the ticket-granting ticket of an IdM administrative user.

Procedure

  • To unlock a user account, use the ipa user-unlock command.

    $ ipa user-unlock idm_user
    -----------------------
    Unlocked account "idm_user"
    -----------------------

    After this, the user can log in again.

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