• To generate a sosreport on your system, run:

# sosreport

Note that you can leave the case ID empty.

For more information about generating a sosreport, see the Red Hat Knowledgebase solution What is an sosreport and how to create one in Red Hat Enterprise Linux?.

For more information about opening and managing a support case on the Customer Portal, see the Red Hat Knowledgebase solution, How do I open and manage a support case on the Customer Portal?.