1.3. Searching the Red Hat Knowledgebase
In the event of an OpenShift Container Platform issue, you can perform an initial search to determine if a solution already exists within the Red Hat Knowledgebase.
Prerequisites
- You have a Red Hat Customer Portal account.
Procedure
- Log in to the Red Hat Customer Portal.
In the main Red Hat Customer Portal search field, input keywords and strings relating to the problem, including:
- OpenShift Container Platform components (such as etcd)
- Related procedure (such as installation)
- Warnings, error messages, and other outputs related to explicit failures
- Click Search.
- Select the OpenShift Container Platform product filter.
- Select the Knowledgebase content type filter.
