第5章 Troubleshoot updates


To troubleshoot MicroShift updates, use the following guide.

5.1. Troubleshooting MicroShift updates

In some cases, MicroShift might fail to update. In these events, it is helpful to understand failure types and how to troubleshoot them.

5.1.1. Update path is blocked by version incompatibility

RPM dependency errors result if a MicroShift update is incompatible with the version of Red Hat Enterprise Linux for Edge (RHEL for Edge) or Red Hat Enterprise Linux (RHEL).

5.1.1.1. Compatibility table

Check the following compatibility table:

Red Hat Device Edge release compatibility matrix

Red Hat Enterprise Linux (RHEL) and MicroShift work together as a single solution for device-edge computing. You can update each component separately, but the product versions must be compatible. Supported configurations of Red Hat Device Edge use verified releases for each together as listed in the following table:

Expand
RHEL Version(s)MicroShift VersionSupported MicroShift Version → Version Updates

9.4

4.17

4.17.1 → 4.17.z

9.4

4.16

4.16.0 → 4.16.z, 4.16 → 4.17

9.2, 9.3

4.15

4.15.0 → 4.15.z, 4.15 → 4.16 on RHEL 9.4

9.2, 9.3

4.14

4.14.0 → 4.14.z, 4.14 → 4.15 or 4.14 → 4.16 on RHEL 9.4

5.1.1.2. Version compatibility

Check the following update paths:

Red Hat build of MicroShift update paths

  • Generally Available Version 4.17.1 to 4.17.z on RHEL for Edge 9.4
  • Generally Available Version 4.15.0 from RHEL 9.2 to 4.16.0 on RHEL 9.4
  • Generally Available Version 4.14.0 from RHEL 9.2 to 4.15.0 on RHEL 9.4

5.1.2. OSTree update failed

If you updated on an OSTree system, the Greenboot health check automatically logs and acts on system health. A failure can be indicated by a system rollback by Greenboot. In cases where the update failed, but Greenboot did not complete a system rollback, you can troubleshoot using the RHEL for Edge documentation linked in the "Additional resources" section that follows this content.

Checking the Greenboot logs manually
  • Manually check the Greenboot logs to verify system health by running the following command:

    $ sudo systemctl restart --no-block greenboot-healthcheck && sudo journalctl -fu greenboot-healthcheck

5.1.3. Manual RPM update failed

If you updated by using RPMs on a non-OSTree system, an update failure can be indicated by Greenboot, but the health checks are only informative. Checking the system logs is the next step in troubleshooting a manual RPM update failure. You can use Greenboot and sos report to check both the MicroShift update and the host system.

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