第1章 Gathering installation logs

Procedure

1. Generate the commands that are required to obtain the installation logs from the bootstrap and control plane machines:

   • If you used installer-provisioned infrastructure, run the following command:

     $ ./openshift-install gather bootstrap --dir=<directory> 1

     1

     installation_directory is the directory you stored the OpenShift Container Platform definition files that the installation program creates.

     For installer-provisioned infrastructure, the installation program stores information about the cluster, so you do not specify the host names or IP addresses

   • If you used infrastructure that you provisioned yourself, run the following command:

     $ ./openshift-install gather bootstrap --dir=<directory> \ 1
         --bootstrap <bootstrap_address> \ 2
         --master <master_1_address> \ 3
         --master <master_2_address> \ 4
         --master <master_3_address>" 5

     1

     installation_directory is the directory you stored the OpenShift Container Platform definition files that the installation program creates.

     2

     <bootstrap_address> is the fully-qualified domain name or IP address of the cluster’s bootstrap machine.

     3 4 5

     For each control plane, or master, machine in your cluster, replace <master_*_address> with its fully-qualified domain name or IP address.

     注記

     A default cluster contains three control plane machines. List all of your control plane machines as shown, no matter how many your cluster uses.

   The command output resembles the following example:

   INFO Pulling debug logs from the bootstrap machine
   INFO Bootstrap gather logs captured here "<directory>/log-bundle-<timestamp>.tar.gz"

   If you open a Red Hat support case about your installation failure, include the compressed logs in the case.