Red Hat Summit1.5. Getting support
If you experience difficulty with a procedure described in this documentation, or with OpenShift Container Platform in general, visit the Red Hat Customer Portal. From the Customer Portal, you can:
- Search or browse through the Red Hat Knowledgebase of articles and solutions relating to Red Hat products.
- Submit a support case to Red Hat Support.
- Access other product documentation.
To identify issues with your cluster, you can use Insights in OpenShift Cluster Manager Hybrid Cloud Console. Insights provides details about issues and, if available, information on how to solve a problem.
If you have a suggestion for improving this documentation or have found an error, submit a Jira issue for the most relevant documentation component. Please provide specific details, such as the section name and OpenShift Container Platform version.
The deprecated Red Hat OpenShift Distributed Tracing Platform (Jaeger) 3.5 was the last release of the Red Hat OpenShift Distributed Tracing Platform (Jaeger) that Red Hat supported.
All support and maintenance for the deprecated Red Hat OpenShift Distributed Tracing Platform (Jaeger) 3.5 ended on November 3, 2025.
If you still use Red Hat OpenShift Distributed Tracing Platform (Jaeger), you must migrate to Red Hat build of OpenTelemetry Operator and Tempo Operator for distributed tracing collection and storage. For more information, see "Migrating" in the Red Hat build of OpenTelemetry documentation, "Installing" in the Red Hat build of OpenTelemetry documentation, and "Installing" in the Red Hat OpenShift Distributed Tracing Platform documentation.
For more information, see the Red Hat Knowledgebase solution Jaeger Deprecation and Removal in OpenShift.
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